Unfortunately, that's created a bit of a mess. Users were reporting problems with the tool in comments (in some cases on posts that are weeks old), questions were being asked about things not related to the tool in the spreadsheet... and members of the Blogger team who wanted to chip in and help out didn't know where to look for the most recent reports of problems.
Starting this afternoon, we moved all reports of issues from the spreadsheet form to a dedicated issues tracker. We've been evaluating this as a way to improve user support more generally on Blogger, and now seemed a perfect time to test out this approach to see if it helps. So far it seems to be helping, so we'd like to provide a quick update on how we will be supporting this going forward:
- Effective immediately, I've opened up comments on the FAQ page for general questions. Questions that get asked repeatedly will get bumped up to the FAQ page itself.
- I'm closing old comment threads and directing general questions to the FAQ and specific problems to the issue tracker.
If you file an issue, you will get notified any time we update the ticket with additional info. If you search the open issues and find one that you're interested in, simply star that issue and you'll receive e-mails each time the issue is updated.
To anyone who filled out the form over the weekend, you can search the issues tracker for your URL and you will find your ticket. Feel free to update the ticket with any additional details. (Note that we may have marked the issue fixed if we determined that things were working properly; if you don't see your ticket, search all issues and not just open issues.)